The Balanced Scorecard (BSC) in Higher Education Institutions (HEI’s): a Management Improvement Strategy

نویسنده

  • Irenilza de Alencar Naas
چکیده

As managers of Brazilian HEI's can use the BSC to improve the decision-making process? The answer to this question guided this study that found the efficiency of this business strategy in the educational context of Brazilian higher education expansion.

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تاریخ انتشار 2015